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Corporate social responsibility

Drilling For Mud

Imagine 30,000 Amazonian tribesmen carousing along the street, waving their spears and whooping at the top of their voices in celebration.

They’d taken the petrochemical company Chevron to court and won huge and unprecedented damages.

For over twenty years Texaco, now a Chevron subsidiary, had dumped hazardous waste from its oil drilling enterprise into open lakes of effluent.

Toxins seeped into the groundwater and poisoned over 1,500 square miles used to live and farm by local indians and settlers. Now they’d got payback.
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Standards Schemes and Certificates

confused manJohn Comana sat at his desk, headache pumping and a queasy feeling in his stomach. “I’ll take responsibility!” he’d volunteered. Now it didn’t seem such a smart move.

He, like many other corporate officers, has discovered that there are many different facets to environmental and social responsibility and although John Comana may be fictional, the headache is a very real one for many businesses.

No firm guidance exists on what corporate responsibility is, which activities should be measured or how data should be presented.

Instead there is the simple regulatory requirement that there must be analysis of “environmental … social and community issues”, including an appropriate measure of the company’s performance.
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How not to market CSR content

Often it takes something quite awful to highlight how important it is to do things properly. Clashing colours in an outfit, for instance, or the hamfisted throwing together of herbs and spices in a recipe.

French Connection CSRFrench Connection

So it is with French Connection’s CSR content.

Social Responsibility is all about showing a company is accountable and conscientious in its pursuit of business. This must shine through if the CSR information is to play an effective part in the company’s marketing strategy.

French Connection’s CSR content stands as a useful example of how to do this … by doing the exact opposite.
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The CSR section: visitor services

Naturally, the CSR reports will be available from the CSR section, just as the financial reports will be available from the IR section, but I think that the smaller services provided to the visitor in the IR section should be replicated in CSR.

Just as the investor section should have FAQs, a glossary, contacts and a calendar, I believe that the CSR section should have the same content and functionality – including the events calendar.
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